Do you have a Clue (Get the Most Out of a Service Visit)
January 10, 2021
When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good. That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.
Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues. You might even want to write them down so you don't forget. Is there an unusual smell? What does it smell like? Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed? Does it change when you turn a corner?
Keep your expectations realistic. Some conditions may take a long time to diagnose and repair. If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow. If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time.
Most importantly, be available for any communication from the service advisor. If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward.
The service facility wants your experience with them to be good just as you do. With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.
South Side Garage
9117 S WALKER AVE
OKLAHOMA CITY, Oklahoma 73139
405-308-1514
http://www.thesouthsidegarage.com
More articles from Southside Garage
Not-So-Smooth Operator (Transmission Signs of Trouble)
November 17, 2024
You are heading down a flat, newly paved street when all of a sudden you feel it. Your vehicle jumps a little bit when you're accelerating and changing gears. You know it's not the surface of the road because it's smooth as silk. So what did you just feel? That kind of jumpingor grinding or sl... More
Out of Joint (CV Joint and Boot Replacement)
November 10, 2024
If you have a front-wheel-drive vehicle, it has components called CV joints which enable you to turn your wheels smoothly. The CV stands for constant velocity. In essence, its a set of gears that connect a shaft that allows power from the transmission to be sent to the wheels. When you turn the ... More
The Power Behind your Engine (Alternator Diagnosis and Repair)
November 3, 2024
There's nothing like that sinking feeling when you turn the key and nothing happens in your vehicle. A lot of us are quick to blame the battery. But it may instead be your alternator that's failing. Your battery supplies power to start your vehicle, but the alternator is what sends power when y... More